Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Dwarka Home Tuition's services, website, and any related applications. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

2. Our Services

Dwarka Home Tuition provides personalized home tutoring services for students of all classes. Our services include:

• • One-on-one tutoring sessions at your home
• • Online tutoring sessions via video calls
• • Subject-specific tutoring for all classes (1-12)
• • Board exam preparation and competitive exam coaching
• • Tutor matching and scheduling services
• • Progress tracking and academic support

3. User Responsibilities

As a user of our services, you agree to:

• • Provide accurate and complete information
• • Maintain the confidentiality of your account
• • Respect tutors and maintain a professional relationship
• • Pay fees on time as agreed
• • Provide a safe and appropriate learning environment
• • Notify us of any changes in your requirements
• • Follow all applicable laws and regulations

4. Payment Terms

• • Fees are payable in advance for each session or monthly package
• • Payment methods include cash, bank transfer, and online payments
• • Late payment charges may apply for overdue amounts
• • Refunds are subject to our refund policy
• • Prices may be updated with prior notice
• • All fees are inclusive of applicable taxes

5. Cancellation and Refund Policy

Session Cancellation

• • 24-hour notice required for session cancellation
• • No charge for cancellations with proper notice
• • 50% charge for same-day cancellations
• • Full charge for no-show without notice

Refund Policy

• • Refunds processed within 7-10 business days
• • Refund amount depends on services already provided
• • Processing fees may be deducted from refunds
• • Refund requests must be submitted in writing

6. Tutor Responsibilities

Our tutors are committed to:

• • Providing high-quality educational services
• • Maintaining professional conduct at all times
• • Being punctual and reliable
• • Respecting student privacy and confidentiality
• • Following the agreed curriculum and teaching methods
• • Providing regular progress updates
• • Maintaining appropriate boundaries with students

7. Limitation of Liability

To the maximum extent permitted by law:

• • We provide services on an "as is" basis
• • We do not guarantee specific academic results
• • Our liability is limited to the amount paid for services
• • We are not responsible for indirect or consequential damages
• • Students and parents are responsible for their own safety

8. Intellectual Property

All content, materials, and intellectual property on our website and in our services are owned by Dwarka Home Tuition or our licensors. You may not:

• • Copy, distribute, or modify our content without permission
• • Use our materials for commercial purposes
• • Remove copyright or proprietary notices
• • Create derivative works based on our content

9. Termination

Either party may terminate services with appropriate notice:

• • 7 days notice required for service termination
• • Immediate termination for breach of terms
• • Outstanding fees must be settled upon termination
• • Confidentiality obligations continue after termination

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Information

For questions about these Terms of Service, please contact us: